IKEA Climate Action Study | Report & Webinar

IKEA Group / GlobeScan study | Climate Action Starts At Home

Climate Action Starts At Home

For many of us, climate change is a distant, complex issue that is difficult to understand. Most people recognise the problem and many are worried about it, but they can’t connect with how climate change will affect them personally and what they, as individuals, can do about it.
As the world’s temperatures rise and consumer behaviour remains stuck at unsustainable levels, an urgent question for business, governments and civil society is: How can we engage people across the world to act on climate change?

How Do People Think About Climate Change?

GlobeScan partnered with IKEA Group (Ingka Holding B.V. and its controlled entities*) on an in-depth consumer study to understand how people currently think and feel about climate change, what people are doing to take climate action in their daily lives, and how to motivate and enable them to do more.

Study Methodology

We conducted focus groups with over 200 people in Asia, Europe and North America and designed an online quantitative study with more than 14,000 consumers across 14 markets.  The insights from this research are informing how IKEA Group can inspire and enable their co-workers and customers to take positive action for the climate.
We are now sharing what we’ve learnt, to help businesses, policymakers, campaigners and media to mobilise greater climate action among millions of people across the world.
Our research study explores answers to some key questions about:

  • Attitudes – how do people feel about climate change?
  • Action – what are people doing about climate change?
  • Activation – what encourages people to act on climate change?

We identified four consumer segments according to their beliefs, levels of empowerment, and the kinds of solutions they look to. And we developed a Climate Activation Framework to explain how we can engage people on climate change.
* Ingka Holding B.V. and its controlled entities is the biggest IKEA franchisee, with more than 364 stores in 30 markets.

The Findings: IKEA Climate Action Research Report

IKEA Climate Action consumer study

download the full REPORT

Download the full presentation slides, or watch the entire webinar on the link below. You can find out more about the study in a blog on the World Economic Forum Agenda as part of the Sustainable Development Impact Summit. Read more on the findings as Pia Heidenmark-Cook, Chief Sustainability Officer of IKEA Group, shares her point of view on the key findings:
Read Pia’s Blog: Want more climate action? Let’s show how good a planet-friendly life can be


IKEA Climate Action Webinar

GlobeScan and IKEA Group hosted a webinar to share the learnings from Climate Action Starts At Home. In this webinar Pia Heidenmark-Cook, Chief Sustainability Officer of IKEA Group and Chris Coulter, co-CEO of GlobeScan presented insights from our study and discussed their implications with expert panelists:

  • Virginie Helias, VP Global Sustainability, Procter & Gamble
  • Jessy Tolkan, Head of Labs & Executive Director, Purpose Climate Lab
  • Zach Abraham, Director of Global Campaigns, WWF International

You can download the IKEA Climate Action Webinar presentation slides below.
Download the presentation slides


Watch the full recording: IKEA Climate Action Webinar


Research Findings: How Do People Feel About Climate Change?


Climate Action Presenter: Virginie Helias, VP Global Sustainability, Procter & Gamble


Climate Action Presenter: Jessy Tolkan, Executive Director, Purpose Climate Lab


Climate Action Presenter: Zach Abraham, Director of Global Campaigns, WWF International


Climate Action Panelist Discussion and Q&A