Labour Issues at Heart of Walmart’s Reputational Problems

Earlier this week, Dutch pension fund PGGM Vermogensbeheer B.V announced that they would cease investment in US retail giant Walmart, citing the company’s failure to engage with their concerns, particularly over labour issues. Two years ago, GlobeScan examined the public’s perceptions of Walmart and found that it was cited as socially irresponsible by many more than described it as responsible. In 2013, that trust deficit persists. When asked, unprompted, to name a socially responsible company, 2 percent cited Walmart, whereas … “Labour Issues at Heart of Walmart’s Reputational Problems”

Governments, Businesses, and Consumers Look to Each Other to Drive Increased Sustainability

With frustration at the lack of progress on sustainability being expressed from many quarters, who should we be expecting to drive change? Experts in sustainability tend to believe the impetus has to come from consumers: when asked about sustainability supply and demand dynamics earlier this year, only around one in four (23%) thought that society required a greater supply of regulations and options for consumers from companies and governments, while 41 percent thought that more consumer demand is required. Experts … “Governments, Businesses, and Consumers Look to Each Other to Drive Increased Sustainability”

Amid tension over corporate tax affairs, public looks to a new role for companies

The past week has seen an escalating war of words between big business and policymakers over the taxes paid by multinationals. Apple and Google came under fire from UK and US legislators, while European leaders pledged concerted action to close tax loopholes. However, GlobeScan’s 2013 polling reveals that for the global public, payment of taxes is the bare minimum they expect of companies. Across 24 countries, around a quarter (23%) say they believe that companies’ main responsibility is to pay … “Amid tension over corporate tax affairs, public looks to a new role for companies”

Despite favourable attitudes among experts, public equivocal about NGO-corporate collaboration

One of the biggest trends in corporate social responsibility at the moment is the partnering of large corporate players with charities and NGOs. Initiatives such as Swiss Re’s work with Oxfam, CARE’s work with Unilever and Save the Children’s collaboration with Procter and Gamble have variously been cited as models for this sort of association.  Yet while such partnerships meet approval among CSR professionals, GlobeScan’s research suggests that the public themselves take a more sceptical view. When asked as part … “Despite favourable attitudes among experts, public equivocal about NGO-corporate collaboration”

Large numbers remain unable or unwilling to name a socially responsible company

At GlobeScan, a significant amount of our work is carried out with sustainability practitioners. In our conversations with clients and respondents alike, we see many companies cited as examples of best practice in Corporate Social Responsibility (CSR). In the course of these conversations, it can be easy to lose sight of the fact that vindication of successful sustainability should come in the form of public recognition. As can be seen, significant numbers of survey respondents around the world cannot or … “Large numbers remain unable or unwilling to name a socially responsible company”

2013 GlobeScan Practice Area Trends

GlobeScan’s four practice leaders sat down to identify key trends to watch out for in 2013 in the areas of reputation, brand, sustainability and engagement. See the top three trends each have identified across GlobeScan’s core areas of expertise.   Corporate reputation management, while constantly evolving, is set to undergo even greater changes in the next few years. The following trends are likely to drive this accelerated evolution. Femke de Man Director, Reputation Practice Lead Read Bio | Email Femke … “2013 GlobeScan Practice Area Trends”

Job creation seen to be at the heart of companies’ social role, particularly in times of crisis

The recent announcement by European Commission President Jose Manuel Barroso that the Eurozone crisis was at an end prompted relief in some quarters, but also disbelief. With record joblessness, particularly among the young, and near-depression conditions across much of southern Europe, many feel that Europe’s problems are far from over. GlobeScan’s 2012 polling data illustrates that concern about joblessness remains acute across the continent—and also translates into expectations for companies. In Spain—where half of young people are unemployed—more than nine … “Job creation seen to be at the heart of companies’ social role, particularly in times of crisis”

Developed nations looking to banks to do more to help mend the global financial system

Two years after the collapse of Lehman Brothers in 2008, the chiefs of the world’s most powerful regulatory bodies met in Basel, Switzerland to agree new standards for banking institutions. These included requirements for banks to hold much greater capital reserves to protect against future ‘credit crunches‘ – and while banks were this week given four extra years to raise these reserves, critics say the effect of these measures will be to reduce their ability to lend. However, GlobeScan’s most … “Developed nations looking to banks to do more to help mend the global financial system”