Upcoming Webinar: The 2016 GSS Sustainability Leaders Report

GlobeScan, SustainAbility and Sustainable Brands are delighted to invite you to a webinar on June 29 (for Europe, Americas and Africa time zones) and June 30 (for Asia and Oceania time zones) to discuss the results of the 2016 edition of the GSS Sustainability Leaders Report (press release | full report). The GlobeScan/SustainAbility Leaders Report is the longest-running survey of its kind and has tracked expert opinions on sustainable development leadership for more than 20 years. In our latest survey, produced in partnership with Sustainable … “Upcoming Webinar: The 2016 GSS Sustainability Leaders Report”

Webinar Recap: Trust, Expectations and Leadership in 2016: Societal and Stakeholder Trends in Asia Pacific

On January 13, Chris Coulter (CEO, GlobeScan), Wander Meijer (Asia Pacific Director, GlobeScan), Jeanne Ng (Director Group Sustainability at CLP Power Hong Kong Ltd.), and Johnny Kwan (Founder and Chairman, Bee Associates, ex-BASF SVP) hosted a webinar exploring GlobeScan’s latest global public opinion and stakeholder research on issues affecting business and organizations in Asia Pacific. We were thrilled to have Jeanne Ng and Johnny Kwan join the webinar. Dr. Ng is a respected and experienced sustainability professionals working in Hong Kong for … “Webinar Recap: Trust, Expectations and Leadership in 2016: Societal and Stakeholder Trends in Asia Pacific”

Greed is Green

In his book Swimming with Sharks, Joris Luyendijk describes the banking sector as ‘a plane without a pilot’ and with no moral compass. His conclusion however is that the problems which created the financial crisis are not personal, but systemic and if we want a stronger system, we must change the incentives rather than wish for nicer guys. With billions now becoming available for sustainable investments, bankers’ incentives are getting aligned with a greener, more sustainable world. Following this green money, the financial … “Greed is Green”

Introducing The Concept of “Thick Trust” To A Brazilian Audience

Chris Coulter, GlobeScan’s Co-CEO, and I recently participated in the Sustainable Brands Rio 2015 conference. We opened the first morning of the conference by facilitating a workshop to discuss transparency, trust and leadership with an engaging audience of more than 40 participants from companies such as Itaú Unibanco, BG Brasil, SC Johnson, C&A, HP, and Wal-Mart, among others. As a starting point for the debate, Chris presented the results of recent research studies conducted by GlobeScan, which revealed that the … “Introducing The Concept of “Thick Trust” To A Brazilian Audience”

Seven Years On From The Financial Crisis: Building Pathways To Trust And Reputation

This is the final blog post of a series of three focusing on the financial services sector seven years on from the financial crisis. After quantifying the loss of public trust in banks and financial institutions and exploring how the industry has lost touch with its societal role in different parts of the world, we are now completing this series by looking for lessons from other sectors on how the financial services industry can  improve its CSR performance and build … “Seven Years On From The Financial Crisis: Building Pathways To Trust And Reputation”

Building Effective Stakeholder Intelligence and Engagement Strategies

Last month, GlobeScan held its second annual roundtable discussion on stakeholder engagement in Johannesburg. Corporate Affairs, Stakeholder and Government Relations leaders at a number of leading South African companies attended the workshop. A good cross-section of industry sectors was present which made for a lively and very informative discussion. Anneke Greyling, GlobeScan’s Country Director for South Africa, opened proceedings with a discussion of the business case for stakeholder engagement and some of the challenges companies commonly face in building an … “Building Effective Stakeholder Intelligence and Engagement Strategies”

Profiting from Trust – Opportunities to (Re-) Define a Positive Social Role For Financial Institutions

In a new article in The Cornerstone Journal of Sustainable Finance & Banking, I note that trust is “strategically important” to organizations—and once lost, extremely difficult to recapture. Trust in financial institutions, while deeply negative in many regions, is still quite high in Africa— suggesting a compelling opportunity for the banking sector to play a meaningful role in continued development on that continent. While an Executive Summary of the Journal is available to read free of charge, you will need to … “Profiting from Trust – Opportunities to (Re-) Define a Positive Social Role For Financial Institutions”

Seven Years On From The Financial Crisis: Trust In Banks Remains At All Time Low

More than seven years on from the financial crisis, concerns about trust and confidence in banks and financial institutions show no sign of diminishing. With the latest series of scandals, allegations and billion-dollar fines, questions are being asked about whether the industry has learnt any lessons. As regulators call on banks to ‘raise their game’ to regain the public’s trust, we ask what can be learnt from our public opinion and stakeholder research about the roots of distrust, the opportunities … “Seven Years On From The Financial Crisis: Trust In Banks Remains At All Time Low”

Webinar Recap: Trust, Expectations and Leadership: Global Societal Trends on Business

On June 18, GlobeScan CEO Chris Coulter hosted a webinar titled “Trust, Expectations and Leadership: Global Societal Trends on Business” exploring GlobeScan Radar’s latest global public opinion survey of 24,000 people across 24 countries. We shared our latest tracking of trust in institutions, expectations for responsible business, reputation of industry sectors and consumer views of corporate leadership. Chris also drew on findings from our latest GlobeScan/SustainAbility Survey findings, Collaboration Forums, Aspirationals, and work with Marks & Spencer. Professionals focused on … “Webinar Recap: Trust, Expectations and Leadership: Global Societal Trends on Business”