Building upon the last post in this blog series on Building Resilient Corporate Reputations, we looked at the importance of an aligned organization. We also advocated using a customized approach to reputation management to ensure your company is asking the right questions to the right people. The next key step is for organizations to obtain a 360 degree perspective of their reputation, from people who know the organization well, but also from those who don’t. Many companies shortchange their reputation … “Is your reputation measurement system inclusive enough?”
In my previous post, I discussed the importance of understanding the external operating environment for best practice reputation management. It is equally important that companies understand the internal operating environment, to understand which approaches to reputation management will work best within the company’s culture. For a reputation management strategy to be successful and sustainable, it is critical that there be cross-functional buy-in and engagement across the business – people need to believe in the process and see reputation as “everyone’s … “Is your company aligned and are you asking the right questions?”
The final blog in our series on stakeholder engagement (part 1 | part 2) looks at the psychosocial factors that underlie group brain storming, and why collaborative forums are emerging as an effective tool for business. We know that collaboration between individuals is particularly effective when attempting to generate unique and constructive solutions to problems. Group brainstorming has been shown to produce more high quality and relevant ideas compared to individual efforts1, 2. Exposure to others’ ideas has been shown … “Why are online Collaboration Forums effective for engaging stakeholders?”
We’re starting this week’s blog with a brief history of stakeholder engagement on corporate responsibility. Looking back to the eighties, corporate stakeholder engagement on sustainability was initially oriented towards governments and environmental compliance. Push-back on infrastructure and development from communities was the main catalyst for public consultations, which were largely local, box-ticking exercises. As we moved into the 1990s, the rise of a more empowered civil society culminated with the Battle of Seattle protests at the WTO meeting as the … “What is the future of stakeholder engagement?”
The first blog in our series on stakeholder engagement starts with the basics – why does stakeholder engagement matter? We’ve identified three key trends that help answer this question and give direction on how business can gain more value from stakeholder relations. First, companies are having to manage the rapidly changing dynamics of the relationship between business and society. They are being increasingly compelled to engage in dialogue and collaborate with their stakeholders, rather than simply communicating to them. While … “Why does stakeholder engagement matter?”
ADB Perceptions Survey: Multinational Survey of Stakeholders 2012
This GlobeScan Stakeholder Intelligence eBrief explores the issues and reputation affecting the pharmaceutical industry, drawing on a decades worth of public opinion research.
With businesses, citizens and governments around the world adjusting to a ‘new normal’ of low growth and contending with an ever-growing set of complex social and environmental challenges, how are public attitudes towards the corporate world and its place in society changing? And how can business respond? Through our annual global polling on business in society that informs the GlobeScan Radar program, we conducted a webinar on June 27, 2013 that looked at the current state of public trust in … “How Global Business Can Respond to Societal Expectations: A GlobeScan Radar Webinar”
CGIAR is committed to strong partnerships through effective stakeholder engagement. To find out from their stakeholders what they think of their partnership efforts, CGIAR commissioned GlobeScan to conduct a comprehensive independent assessment of stakeholder perceptions.
CGIAR is committed to strong partnerships through effective stakeholder engagement. To find out from their stakeholders what they think of their partnership efforts, CGIAR commissioned GlobeScan to conduct a comprehensive independent assessment of stakeholder perceptions.