On Wednesday, September 30th, along with our partners BSR, we hosted a special, public webinar to launch the results of our seventh annual “State of Sustainable Business” survey, which provides a window into key trends in corporate practices and perspectives of leading companies on the successes and challenges in advancing sustainability. This year’s survey offers unique insights on how companies are implementing sustainability goals, strengthening business resilience, and contributing to global development and climate change agendas. Please follow the links below to review the full … “Webinar Recap: BSR/GlobeScan State of Sustainable Business Survey 2015”
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Keep up to date with our latest news, webinars, and reports.
Keep up to date with our latest news, webinars, and reports.
HONG KONG, 14 September 2015 – GlobeScan, an evidence-based strategy consultancy focused on stakeholder intelligence and engagement, announced today the appointment of Wander Meijer as Director GlobeScan Asia Pacific. Wander Meijer joins GlobeScan with more than 20 years’ experience in business and management in Europe, Asia Pacific and Latin America, having spent the majority of his career at TNS. His most recent position was Chief Operating Officer at MRops, a global market research operations company specializing in complex stakeholder management research … “Globescan Appoints New Director To Expand Business In Asia Pacific”
Chris Coulter, GlobeScan’s Co-CEO, and I recently participated in the Sustainable Brands Rio 2015 conference. We opened the first morning of the conference by facilitating a workshop to discuss transparency, trust and leadership with an engaging audience of more than 40 participants from companies such as Itaú Unibanco, BG Brasil, SC Johnson, C&A, HP, and Wal-Mart, among others. As a starting point for the debate, Chris presented the results of recent research studies conducted by GlobeScan, which revealed that the … “Introducing The Concept of “Thick Trust” To A Brazilian Audience”
This is the final blog post of a series of three focusing on the financial services sector seven years on from the financial crisis. After quantifying the loss of public trust in banks and financial institutions and exploring how the industry has lost touch with its societal role in different parts of the world, we are now completing this series by looking for lessons from other sectors on how the financial services industry can improve its CSR performance and build … “Seven Years On From The Financial Crisis: Building Pathways To Trust And Reputation”
Join us and BSR for a special, public webinar on Wednesday, September 30th @ 11am New York / 8am San Francisco to launch the results of our seventh annual “State of Sustainable Business” survey, which provides a window into key trends in corporate practices and perspectives of leading companies on the successes and challenges in advancing sustainability. This year’s survey offers unique insights on how companies are implementing sustainability goals, strengthening business resilience, and contributing to global development and climate change agendas. We … “Upcoming Webinar: BSR/GlobeScan State of Sustainable Business Survey 2015”
GlobeScan’s Communication on Progress for the UN Global Compact outlines our efforts in making the Global Compact ten principles part of our business strategy and day-to-day operations.
White paper by GlobeScan’s co-CEO Christophe Guibeleguiet and VP Methodology, Dr. Eugene Kritski on combining small sample sizes and a mixed-methodology approach to maximize the value from your stakeholder intelligence.
In our first blog post in this series, we looked at concerns about trust and confidence in banks and financial institutions showing no signs of diminishing more than seven years on from the financial crisis. In this blog we’ll explore how the industry has lost touch with its societal role in different parts of the world. For nearly 15 years, GlobeScan has been tracking global public opinion of how well the financial services sector fulfils its responsibilities to society. The … “Seven Years On From The Financial Crisis: Optimism in Africa but CSR Ratings Deficit Elsewhere”
Full Report by the National Geographic Society and GlobeScan
Research Conducted in China, Philippines, Thailand, Vietnam and United States Elephant Populations Face Further Peril if Trends Continue WASHINGTON, 12 AUGUST 2015 — A new international analysis of consumer ivory demand released today by the National Geographic Society and GlobeScan presents empirical evidence that there is a substantial ivory market driven by ivory’s perceived suitability for gift giving and the social status ivory ownership conveys. This is despite the fact that support for government action to ban or limit the ivory … “Gift Giving, Social Status Drive Global Ivory Demand, New National Geographic/GlobeScan Study Finds”
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Last month, GlobeScan held its second annual roundtable discussion on stakeholder engagement in Johannesburg. Corporate Affairs, Stakeholder and Government Relations leaders at a number of leading South African companies attended the workshop. A good cross-section of industry sectors was present which made for a lively and very informative discussion. Anneke Greyling, GlobeScan’s Country Director for South Africa, opened proceedings with a discussion of the business case for stakeholder engagement and some of the challenges companies commonly face in building an … “Building Effective Stakeholder Intelligence and Engagement Strategies”
Each year, donors around the world spend over US$200 billion in aid for emergency response and global development. They do this with the intention of improving the lives of individuals and communities suffering from abject poverty, food insecurity, poor health, violations of their human rights, violent conflict, or natural disaster. Yet despite the commendable efforts of the global community, there are still millions of people around the world that remain vulnerable. In a recent blog called Managing Confirmation Bias in … “Letting People Speak: Tales of Traveling Through India to Listen to the Poor”
The Challenge of Confirmation Bias People tend to confirm their beliefs by seeking out information that aligns with how they see the world and disregard and devalue information that contradicts their view. This cognitive phenomenon, called the confirmation bias1, is an information processing error that causes the mind to become narrow and rigid in its awareness, creativity, and foresight. Combined with our inherent tendency to be overconfident in our estimates2 and excessively optimistic about outcomes3, this narrow frame of mind is … “Managing Confirmation Bias in Stakeholder Engagement”
A few weeks ago, we at GlobeScan successfully facilitated our first collaboration forum in Brazil for the beverage company Brasil Kirin. This online dialogue brought together stakeholders and experts from all regions of the country to talk about the material issues facing the company, understand the different perspectives and priorities of each stakeholder group, and to help set strategic priorities for the coming years. Brasil Kirin first developed its materiality matrix in 2013 and will now use the results of … “Brazilian Dialogue to Discuss Materiality: Our Latest Collaboration Forum”
Gail Klintworth is the Group Customer Director and Responsible Business Lead at Old Mutual plc. In this role, Gail helps the business units deliver on their customer, brand and digital growth strategies and the critical strategic objective of becoming “the recognised financial services leader in Responsible Business.” Gail joined Old Mutual from Unilever, where most recently she was its Chief Sustainability Officer. In prior roles, Gail led Unilever’s global Savoury category, a number of global brands and was CEO of … “Recognizing Leaders: Gail Klintworth, Old Mutual Group”
In a new article in The Cornerstone Journal of Sustainable Finance & Banking, I note that trust is “strategically important” to organizations—and once lost, extremely difficult to recapture. Trust in financial institutions, while deeply negative in many regions, is still quite high in Africa— suggesting a compelling opportunity for the banking sector to play a meaningful role in continued development on that continent. While an Executive Summary of the Journal is available to read free of charge, you will need to … “Profiting from Trust – Opportunities to (Re-) Define a Positive Social Role For Financial Institutions”
More than seven years on from the financial crisis, concerns about trust and confidence in banks and financial institutions show no sign of diminishing. With the latest series of scandals, allegations and billion-dollar fines, questions are being asked about whether the industry has learnt any lessons. As regulators call on banks to ‘raise their game’ to regain the public’s trust, we ask what can be learnt from our public opinion and stakeholder research about the roots of distrust, the opportunities … “Seven Years On From The Financial Crisis: Trust In Banks Remains At All Time Low”
Most would agree that some corporate giants have taken great strides toward sustainability in recent years. But experts in the field still cite too few companies doing so. Instead, our latest GlobeScan/SustainAbility Leadership survey finds that experts believe that other non-governmental actors have been driving the sustainable development agenda since the United Nations Earth Summit in Rio in 1992. The business sector is not seen as the driver, with few exceptions. What, if anything, can we learn from those few companies that … “Who are the Sustainability Leaders (Besides Unilever)?”
M&S Stakeholder Transparency Study Highlights This is the last blog post of a series of three uncovering key insights from the recent stakeholder study on transparency that GlobeScan conducted for Marks & Spencer (M&S). After defining what corporate transparency really means and assessing the state of corporate performance in this area, we are now closing our blog series with a deep dive into M&S’ response to the survey findings. Here are three ways in which M&S is using stakeholder feedback … “Three Ways M&S Is Improving Its Transparency”
Full Report from the M&S Stakeholder Transparency Study.
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Highlights Report from the M&S Stakeholder Transparency Study.
2015 marks nearly two decades worth of the tracking and analysis of the evolution of the sustainability agenda, and of the leaders and institutions most responsible for driving it forward. This 2015 Sustainability Leaders, a GlobeScan/SustainAbility Survey, provides an overview of perceived corporate sustainability leaders from 1997 to 2015 and the perceived progress that various institutions have made since the Earth Summit was held in Rio de Janeiro in 1992, along with expectations for the next 20 years. The infographic (PDF … “Infographic: The 2015 Sustainability Leaders”
On June 18, GlobeScan CEO Chris Coulter hosted a webinar titled “Trust, Expectations and Leadership: Global Societal Trends on Business” exploring GlobeScan Radar’s latest global public opinion survey of 24,000 people across 24 countries. We shared our latest tracking of trust in institutions, expectations for responsible business, reputation of industry sectors and consumer views of corporate leadership. Chris also drew on findings from our latest GlobeScan/SustainAbility Survey findings, Collaboration Forums, Aspirationals, and work with Marks & Spencer. Professionals focused on … “Webinar Recap: Trust, Expectations and Leadership: Global Societal Trends on Business”
Following our first blog post in which we drew on the Marks & Spencer (M&S) Stakeholder Transparency Study findings to define what transparency really is, we are now delving deeper into the stakeholder findings to assess how transparent large companies are perceived to be today. There is a strong business case for corporate transparency. Benefits of transparency clearly outweigh the risks. When asked to list them, online survey respondents cited nearly one-third more benefits than risks. In today’s wired world, … “M&S Stakeholder Transparency Study Highlights: How Transparent are Global Companies Today?”