Chris Coulter, GlobeScan’s Co-CEO, and I recently participated in the Sustainable Brands Rio 2015 conference. We opened the first morning of the conference by facilitating a workshop to discuss transparency, trust and leadership with an engaging audience of more than 40 participants from companies such as Itaú Unibanco, BG Brasil, SC Johnson, C&A, HP, and Wal-Mart, among others. As a starting point for the debate, Chris presented the results of recent research studies conducted by GlobeScan, which revealed that the … “Introducing The Concept of “Thick Trust” To A Brazilian Audience”
This is the final blog post of a series of three focusing on the financial services sector seven years on from the financial crisis. After quantifying the loss of public trust in banks and financial institutions and exploring how the industry has lost touch with its societal role in different parts of the world, we are now completing this series by looking for lessons from other sectors on how the financial services industry can improve its CSR performance and build … “Seven Years On From The Financial Crisis: Building Pathways To Trust And Reputation”
Last month, GlobeScan held its second annual roundtable discussion on stakeholder engagement in Johannesburg. Corporate Affairs, Stakeholder and Government Relations leaders at a number of leading South African companies attended the workshop. A good cross-section of industry sectors was present which made for a lively and very informative discussion. Anneke Greyling, GlobeScan’s Country Director for South Africa, opened proceedings with a discussion of the business case for stakeholder engagement and some of the challenges companies commonly face in building an … “Building Effective Stakeholder Intelligence and Engagement Strategies”
In a new article in The Cornerstone Journal of Sustainable Finance & Banking, I note that trust is “strategically important” to organizations—and once lost, extremely difficult to recapture. Trust in financial institutions, while deeply negative in many regions, is still quite high in Africa— suggesting a compelling opportunity for the banking sector to play a meaningful role in continued development on that continent. While an Executive Summary of the Journal is available to read free of charge, you will need to … “Profiting from Trust – Opportunities to (Re-) Define a Positive Social Role For Financial Institutions”
More than seven years on from the financial crisis, concerns about trust and confidence in banks and financial institutions show no sign of diminishing. With the latest series of scandals, allegations and billion-dollar fines, questions are being asked about whether the industry has learnt any lessons. As regulators call on banks to ‘raise their game’ to regain the public’s trust, we ask what can be learnt from our public opinion and stakeholder research about the roots of distrust, the opportunities … “Seven Years On From The Financial Crisis: Trust In Banks Remains At All Time Low”
On June 18, GlobeScan CEO Chris Coulter hosted a webinar titled “Trust, Expectations and Leadership: Global Societal Trends on Business” exploring GlobeScan Radar’s latest global public opinion survey of 24,000 people across 24 countries. We shared our latest tracking of trust in institutions, expectations for responsible business, reputation of industry sectors and consumer views of corporate leadership. Chris also drew on findings from our latest GlobeScan/SustainAbility Survey findings, Collaboration Forums, Aspirationals, and work with Marks & Spencer. Professionals focused on … “Webinar Recap: Trust, Expectations and Leadership: Global Societal Trends on Business”
On May 28th, GlobeScan and SustainAbility hosted a webinar to discuss the results of the 2015 edition of the GSS Sustainability Leaders Report. After 21 years, the GlobeScan/Sustainability Leaders Report is the longest-running survey of its kind examining experts’ views of the current state of sustainability leadership. In our latest survey, we analyzed the viewpoints of over 800 sustainability experts to answer a number of pressing questions, including: Which companies, NGOs and national governments do experts believe are leading the sustainability agenda? … “Webinar Recap: The 2015 GlobeScan/SustainAbility Leaders Report”
Multi-stakeholder collaboration is increasingly positioned as a way to manage global risks, make progress and help companies and societies become more resilient. In turn, NGOs have become the ‘go to’ stakeholders for companies seeking to resolve product challenges, policy conflicts and bolster their public image. Is this a good thing, and does it actually work? On May 7, 2015, GlobeScan and SIGWATCH hosted a webinar on The Changing Importance of NGOs as Stakeholders for Companies. When reviewing the recording and slides … “Webinar Recap: The Changing Importance of NGOs as Stakeholders for Companies”
GlobeScan and SustainAbility are delighted to invite you to a webinar on May 28th @ 11am New York / 4pm London time to discuss the results of the 2015 edition of the GSS Sustainability Leaders Report. After 21 years, the GlobeScan/Sustainability Leaders Report is the longest-running survey of its kind examining experts’ views of the current state of sustainability leadership. In our latest survey, we analyze the viewpoints of over 800 sustainability experts to answer a number of pressing questions, … “Upcoming Webinar: The 2015 GlobeScan/SustainAbility Leaders Report”
The rise of social media has been quick, powerful and unprecedented. It has torn through the fabric of our global society and continues to redefine the way we understand the world, with its magnetism holding our minds hostage in a seemingly perpetual desire for more. What makes social media such an irresistible force? The answer lies in our inherent need to connect and conform to those around us. For the first time in human history, we have gained the ability … “How to Make the Most of a VUCA World”